Effective Date: 1/1/2025
Company Name: Prime Stay – Gialouris Single Member P.C.
Website: primestay.gr
Prime Stay (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Prime Stay is a property management and vacation rental company operating in Crete, Greece.
For the purposes of applicable data protection laws, we act as the Data Controller of your personal data.
Contact details:
Email: pantelis@primestay.gr
Phone: +30 2897023500
Address: Kanetaki 2, Hersonissos, Crete, P.C. 70014
We may collect the following categories of personal data:
A. Information You Provide Directly
- Full name
- Email address
- Phone number
- Billing details
- Booking information (check-in/out dates, number of guests)
- Special requests
- Property owner inquiry details
B. Automatically Collected Data
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time and date of visit
- Cookies and usage data
We process your data for the following purposes:
- To manage and confirm bookings
- To communicate with you regarding your stay
- To process payments
- To provide concierge and guest services
- To respond to inquiries
- To improve our website and services
- To comply with legal obligations
Legal bases for processing:
- Contractual necessity (booking management)
- Legal obligation
- Legitimate interest
- Consent (for marketing communications)
If you subscribe to our newsletter or agree to receive promotional material, we may send you marketing emails.
You may unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
We may share your data with:
- Payment processors
- Channel managers and booking platforms (if applicable)
- IT service providers
- Professional advisors
- Government authorities where legally required
We do not sell your personal data.
We retain personal data only as long as necessary to:
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
Booking-related data may be retained in accordance with Greek tax and tourism regulations.
Under the General Data Protection Regulation (EU) 2016/679, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure (“Right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise your rights, contact us at: [Insert Email]
You also have the right to lodge a complaint with the Hellenic Data Protection Authority.
Our website uses cookies to enhance user experience and analyze traffic.
Types of cookies we may use:
- Essential cookies
- Analytics cookies
- Marketing cookies
You can manage cookie preferences through your browser settings.
We implement appropriate technical and organizational measures to protect personal data against:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
However, no online transmission is 100% secure.
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
