Comprehensive hospitality solutions tailored to your needs
Start your Cretan journey in comfort and style. Our premium transfer service operates 24/7 from Heraklion International Airport, ensuring smooth arrivals and departures for all our guests.
Our dedicated concierge team is your personal gateway to Crete's finest experiences. Available around the clock, we handle everything from restaurant reservations to emergency assistance.
Indulge in authentic Cretan cuisine prepared by our expert chefs. From intimate dinners to grand celebrations, we bring the finest flavors of the Mediterranean to your villa.
Explore Crete's stunning coastline aboard our luxury yachts. From romantic sunset cruises to full-day island adventures, discover hidden beaches and crystal-clear waters in style.
Everything you need for the perfect Cretan escape
In-villa spa treatments, massage therapy, yoga sessions, and complete wellness programs for rejuvenation.
Customized fitness programs with certified trainers, including beach workouts and in-villa sessions.
Personalized meal planning, detox programs, and consultations with nutritionists using local ingredients.
24/7 doctor on-call, pharmacy delivery, and coordination with local medical facilities.
Licensed babysitters, nannies, and kids' club activities with educational programs.
Birthday parties, anniversaries, and special event coordination with themes and entertainment.
Complete baby gear rental including cribs, strollers, car seats, and safety equipment.
PADI certifications, guided dives, jet skiing, parasailing, and windsurfing lessons.
Luxury cars, classic convertibles, motorcycles, ATVs, and e-bikes for exploring.
Deep-sea fishing expeditions, traditional fishing experiences, and catch-and-cook services.
Island transfers, aerial tours, and exclusive access to remote destinations.
Professional photoshoots, drone footage, and vacation documentaries.
Luxury brand shopping, fashion styling, and custom jewelry design tours.
Wine cellar curation, tasting sessions, and exclusive winery access.
Private concerts, outdoor cinema, live performances, and cultural shows at your villa.
Personal bodyguards, secure transportation, and privacy protection measures.
Proposal planning, honeymoon surprises, vow renewals, and romantic experiences.
Ergonomic desks, monitors, high-speed internet, and complete office equipment.
Villa conversion for corporate retreats, AV equipment, and catering services.
Secretarial services, document printing, translations, and notary assistance.
Expert-guided tours to Knossos Palace, traditional villages, and archaeological sites.
Fill your villa before arrival with your preferred groceries and beverages.
Same-day dry cleaning, in-villa hairdressing, and personal grooming services.
Device rentals, smart home setup, streaming services, and tech support.
Sustainable tours, organic farm visits, electric vehicle rentals, and carbon offset programs.
Easter celebrations, Christmas services, harvest experiences, and local festivals.
Simple steps to extraordinary service
Select from our comprehensive menu of services or let us create a custom package for your needs.
Our concierge contacts you before arrival to arrange all services and ensure everything is perfect.
Enjoy flawlessly delivered services throughout your stay with 24/7 support available.
We adapt to your preferences and requests, ensuring every moment exceeds expectations.
What our guests say about our services
We recommend booking services at least 48 hours in advance, especially during peak season (June-September). Airport transfers and concierge services are available immediately upon booking your accommodation.
Our premium services are exclusively available to guests staying at Prime Stay properties. This ensures we maintain the highest quality standards and personalized attention for our guests.
Yes, most services can be modified up to 24 hours before the scheduled time. Our concierge team will assist with any changes. Some services like yacht charters may have specific cancellation policies.
Absolutely! Our chefs and partner restaurants can accommodate all dietary requirements including vegan, gluten-free, kosher, and halal options. Please inform us of any requirements when booking.
Yes, all our childcare providers are fully licensed, insured, and background-checked. They are experienced professionals who speak multiple languages and are trained in first aid.
